CPPD Victim Services Division
Victim Services is a part of the Cedar Park Police Department Criminal Investigation Division (CID).
Victim Services is staffed by a full time coordinator. This program was developed in order to serve the needs of victims, witnesses and/or their families during traumatic events, when people often feel helpless, confused and emotionally shocked, who live in our community or who may be passing through it.
The coordinator is on-call 24 hours a day, 7-days a week to provide on-scene crisis intervention, resource referrals, follow-up contact, assistance with filing Crime Victims' Compensation, criminal justice advocacy, court accompaniment, hospital accompaniment, as well as assisting victims with other pertinent needs.
Services Offered 24/7
Victim Services Volunteers
- On-Scene Crisis Intervention
- Information and Referral
- Crime Victim Compensation Assistance
- Court Accompaniment
- Temporary Child Custody
- Hospital Accompaniment
- Children's Advocacy Center Accompaniment
- Shelter Assistance
- Food Vouchers
- Gas/Hotel/Bus Assistance
As a volunteer working with Victim Services, you would understand that the people you will be assisting may have intense reactions to their pain, and that you begin to help as soon as you arrive at the scene by what you say and how you offer help.
Volunteers serve weekdays, evenings and on weekends by going on call-outs. Being there and listening to the pain and offering support "will be the most helpful thing you can do, both now and later" as the person you have worked with "begins the long,long journey to recovery".
Victim Services Volunteers must attend and successfully complete 30 hours of training, obtains a photo identification card and completes ride outs with two different patrol officers of the Cedar Park Police Department during three different 12-hour shifts. These ride outs give the volunteer a chance to see "patrol duties" up close and it gives the officers a chance to evaluate how the volunteer responds. Training instruction includes topics such as: homicide,suicide, sexual assault,crisis interven tion strategies, victim issues, as well as a wide range of other topics.
Victim Services Volunteers are well trained and committed to assisting and serving members of their community whose lives have been touched by a tragic event. These are caring individuals who are willing to share their time, knowledge, and insights in order to help guide and assist others through a very difficult time. The coordinator is readily available to support the volunteers at all times.
The Victim Services Volunteer Academy partici pants over the age of twenty-one (21) years, begin the process by completing the victim services volunteer form and returning it to the Victim Services Coordinator.
A background and criminal history check will be conducted prior to an applicant's submission to the victim services volunteer academy.
Upon completing the academy, the volunteer serves as a probationary volunteer for three months.
Individuals interested in serving the Cedar Park community as a Victim Services Volunteer can contact Mirna Fuentes, Victim Services Coordina tor at (512) 260-4656 for further information.
CPPD Victim Services Mission Statement
The Cedar Park Police Department Victim Services Division is committed to protecting the rights of and providing services to all victims of violent crimes and accident.
Through crisis intervention, advocacy, education, information, and referral, the goal is to help alleviate the psychological and emotional trauma incurred because of the crime or serious accident. Addressing these needs will in turn facilitate the victims, survivors, and witnesses' recovery, willingness, and ability to cooperate with the Criminal Justice System in the investigation and prosecution of criminal activity.
Victim Services responds to and can assist with the following incidents:
- Sexual Assaults
- Citizen Assistance
- Family Violence
- Child Abuse (Physical and Sexual)
- Elderly Abuse
- Displaced Persons
- House Fires
- Motor Vehicle Crash w/ Serious Injury or Death
The Victim Services Program is committed in making every effort to address the needs of all victims of crimes and serious accident, by providing services to individuals who request assistance from the Cedar Park Police Department, whether the incident is of a criminal or non-criminal nature.
The intent of our intervention will be to reduce officer time and to provide crisis intervention and referral to people in need.